Wondering about our price?

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Comparing registration systems isn’t always easy. Each supplier has a different service offering and most come with many different pricing models.

Like all well thought out buying decisions you need to consider the actual total cost of the registration system you are considering. Many registration companies promise a low price, but dig deeper and you’ll find out this isn’t the case. Our published price may seem higher than other services and lower than others, but we believe it to be of exceptional value.

Here are a few points to consider:

1. Great registration forms are the start of a great event.
   
   We look at event registration as a sales opportunity and have designed our system to make it easy for people to sign up for your event. We also look at each registration form and offer advice on things you may want to change to make it easier for someone to commit to your event. Small changes can have a real impact on your registration count.
   
   Consider this example:
   
   An event with an average cost to attend of $200.00, with 200 people expected to register.
   
   Since the appearance and functionality of your registration form will have an impact on the number of registrations you receive, a well designed, error free, easy to use form may bring in a minimum of 5% more registrations compared to one that is confusing, hard to use or causes problems.
   
    

   	ePly	Other System
   Number of Registrants	210 (5% more than other forms)	200
   Registration Revenue	$42,000	$40,000
   Cost of Reg System	$840 (210 x $4.00)	$400 (200 x $2.00)
   Revenue after registration cost	$41,160	$39,600

   In the example above you can see that even though the cost of the ePly system is twice as much as the low cost system, the end revenue is $1560.00 more. In addition, remember that a quality system like ePly will make you look good and free you up to plan the event rather than deal with registration problems.
    

2. Bad forms will cost you money and embarrass you.
   
   Registrants can abandon your form with one click, and many do if your form comes up with the wrong price, gives an error or doesn’t load quickly enough. Some people intend to come back and try again later, but many never do.
   
   Just as in the example above where a good form will make you money, a bad one will cost just as much, if not more. We will help you get it right.
   
    
3. Everyone offers free support, but all support isn’t equal.
   
   You can’t really test out a company’s support until you need it, but here are a few points to consider:
    
   1. All of ePly’s support staff are experts on the ePly system, are employees of ePly and are based in Vancouver.
   2. We will give you the direct extensions of staff members so that you have the option of speaking with the same person anytime you call.
   3. The majority of the time you will get live person on the phone who can help you right away.
   4. If you leave a voice message, we will call you back within two business hours.
   5. If you need after hours emergency help, your call will be forwarded to a cell number.
   6. If your problem can’t be solved right away, staff have direct access to a programmer.

   All of this means that you get expert help, when you need it, without needing to explain your issue to three different people and waiting for days for an answer.
    

4. Work arounds equal more work
   
   Are you settling for a system that doesn’t meet your requirements and spending hours and hours coming up with work arounds just to save a few dollars?
   
   Consider the value of your time, your staff’s time and even your volunteer’s time. Shouldn't you spend just a little more on a registration system that does what you need, so you can spend time on things like promoting the event?
   
    
5. Consider exactly how you are being billed.
   
   If you are selling tickets, are you billed per ticket or per order? Since most people buy two or more tickets at a time it can make a big difference.
   
   If you aren’t collecting the name of each ticket holder, ePly only charges per order regardless of how many tickets are selected.
   
    
6. Are you charged a percentage based fee on all registrations or just those paid by credit card?
   
   Whenever credit card processing is involved you will have to pay a percentage of the transaction amount to VISA, MasterCard, AMEX, etc. and/or to the company providing the registration software.
   
   Some registration software providers will charge you a percentage based on all of the revenue you generate. At ePly, we never charge you a percentage based fee on registrations made by non-credit card methods such as cheque, pay pal or cash at the door.
   
    
7. Do you have to pay for extra features and users?
   
   ePly’s price includes all features in the system and as many users and reports as you need. Not all providers are the same, so be sure to ask.

Read about how you can cover the cost of using ePly