Support

 

  • Real Working Relationships

    Partnering with ePly affords you more than a spot in a call centre queue – you get someone with an extension that you can call directly, someone that you can build a real working relationship with. Our Event Registration Software Specialists offer professional advice on how to build your form, best practices, custom reporting, and will even brand your form for you, ensuring the most seamless possible transition from your own website to your registration form.

  • Extended Support Hours

    Although our standard support hours are 7am – 6pm PST, if you are faced with an form issue that will negatively impact your attendees, you can get put through to one of our event professional’s cell phones.

  • Comprehensive Documentation

    Is DIY more your style? If you need help on one of the more advance feature visit our considerable help library, organized by topic. Remember, support is free so calling, emailing or starting a live chat are all options if you’re stuck or just need advice.

  • Testimonials

    ePly prides itself on running a high quality, customer focused operation – we feel that customer service should be the best reflection of this ideal. Read client testimonials and actual comments from feedback surveys to find out why we have earned their repeat business.