Online Event Registration Quiz
Test your knowledge of online event registration with this fun quiz.
After you answer all of the questions, click “Get Results” to see your score and an explanation for each question.
Online Event Registration Quiz
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| Question 1 |
What information should you ask for on the registration form?
| Only ask for information that you really need to plan the event | |
| Anything is fine, but never ask for gender or age | |
| Any information that you need for the event, plus any details that you think you might need in the future | |
| Anything you can think of, it’s easy to add fields to an online form |
| Question 2 |
What does PCI stand for?
| Payment Card International | |
| Payment Card Industry | |
| Professional Corporate Insurance | |
| Professional Catering Industry |
| Question 3 |
Which of the following cancellation policies is the best for business?
| No refunds Hint: Not very friendly, people might not want to register early with this policy. | |
| The best is not to state any refund policy on the online form and handle each request on a case by case basis Hint: This is the worst option. You might end up in a dispute with a registrant. Also, to get approved for online credit card processing you are required to have a stated policy. | |
| There is a $x refund fee. Refund requests will only be considered up to 30 days before the event Hint: This is okay, but there is still a cost and no solution for people who can't make it at the last minute. | |
| Refunds are not allowed, but you may transfer your registration to another person without any additional charge Hint: This is a good one because no one loses any money and you still get a person at the event. |
| Question 4 |
What should be on every form in an easy to find spot?
| Links to other related websites and services Hint: Once you get someone to your online form, try not to distract them with other links. They may not end up completing your form. | |
| The email address of a contact person and a phone number | |
| The email address of a contact person Hint: Yes, this should be there, but this isn't the best answer. | |
| Advertising Hint: We don't recommend having any advertising on your form. |
| Question 5 |
When is it safe to email credit card numbers or download a list of credit card numbers from your database?
| Never | |
| If your web master sets it up for you | |
| If your online registration supplier sets it up for you | |
| If your website is PCI compliant |
| Question 6 |
If your credit card processor charges you 2.5% of the transaction amount plus 30 cents per transaction, and online registration costs $4.00 per registration, how much do you need to charge your event participants to ensure you end up with exactly $90.00 after the credit card processing and online registration fees?
| $96.72 | |
| $94.30 | |
| $96.60 | |
| $99.00 Hint: This would more than cover your costs of processing and online registration fees and in a real situation this would make a good price, but it's not the exact amount. |
Ticket Price * (1-0.025)= $90 + $0.30 + $4.00
Ticket Price * 0.975 = $94.30
Ticket Price = $94.30/0.975
Ticket Price = $96.72
You would really probably want to round this off to $97.00 or even $99.00.
| Question 7 |
Which of the following is not a benefit of online event registration?
| Reduced data entry | |
| People won't wait until the last minute to sign up | |
| More control over your event | |
| More accurate registration data |
| Question 8 |
If you want your online form to close at 7pm Eastern time and the server hosting the registration system is running on Pacific time, what time must you set the form to close?
| 3PM PST | |
| 5PM PST | |
| 10 pm PST | |
| 4pm PST |
| Question 9 |
Which of the following isn’t a free bonus offered by ePly?
| Free name badge supplies | |
| Free babysitting | |
| Free save-the-date form | |
| Free follow up survey |
| Question 10 |
What is a credit card chargeback?
| It’s the same as a purchase refund | |
| When a cardholder disputes a charge to their credit card and your bank takes money from your account and keeps it until you can prove the purchase is legitimate | |
| When a credit card transaction is declined and you need to follow up with the registration to try a different card | |
| When the bank returns the amount they charged you to your bank account |
