Succeed with Jira Service Desk | Live Online | February 15, 2018

This Live Online workshop is specifically designed to help Jira administrators and service desk professionals explore the value that Jira Service Desk brings to customer service. We will walk through creating, customizing and managing queues, reports, SLAs, customer portals, users and groups. We will also cover integrating a Confluence Knowledge Base, ticket creation via email, adding automation with workflows, and how to avoid common pitfalls when using Jira Service Desk.

Dig into Service Desk:

  • 4-hour workshop
  • Live demonstration and access to support materials
  • Get answers to questions about your instance
Location: Live Online
Date: Thurs. February 15, 2018
Time: 9:00am - 1:00pm CST
Start time in various time zones: Los Angeles; San Francisco - 7:00am
St. Louis; Chicago - 9:00am
New York; Boston - 10:00am
London, UK - 3:00pm

For full information visit:
expium.com/training/jira-service-desk

Registration is now closed.