Online Event Registration Services – Articles

Prevent Registration Nightmares With A Testing Procedure

Last
month, we asked you “Do
You Check These 65 Details When Reviewing Your Online Forms?
” Think again in
terms of the pilot who has to perform checks from the moment he arrives at the
plane to the moment he exits the plane. Once you’ve gone through the 65 details,
you’ve done all of your ground checks and you’re actually starting the engines.
The form design, formatting and event details are exactly as you want them and
now you begin to test the form. This is the fun stuff!

So what do we mean by the fun stuff? Well, now you get to do everything wrong
and try your hardest to trick and break the form. If you’re not sure what to do
because you’re the sensible type who would enter all of your information
perfectly, think in terms of a registrant who not only isn’t too computer savvy
but isn’t following instructions. Now start clicking away!

Try making invalid selections and conflicting selections. For example, if you
have selected non-member, try registering at the member price. And if you’ve
registered for the Wednesday seminar, try selecting a Tuesday lunch preference.
Leave data out of required fields and enter invalid data into required fields.

It’s not easy to think of everything that needs to be tested and particularly
because you may not like thinking in terms of the wrong things to do! To help,
we’ve provided a procedure which guides you through the testing phase so that
you won’t miss any of those important details that you will notice once you
start to receive registrations.

If the pilot isn’t absolutely confident that everything is going to function
perfectly once he’s in the air, he’s not going to leave the ground. Likewise, if
your online form isn’t accepting the right data, then things are going to come
crashing down. Follow a simple testing procedure and guarantee yourself a smooth
flight!

Download the
Online Registration Form Testing
Procedure
.

Please feel free to contact us if you have any
questions or comments about this article.

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Thank you so very much for all of your help with this year’s event. We could
not have done it without you. A lot of companies talk about customer service,
but you really followed through.

Simon Grieve
Gazette Newspapers
Long Beach, CA

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