Online Event Registration


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In this month’s tip on how to increase your event registrations, we’re going to discuss the importance of ensuring you are promoting your event with an eye catching graphic. In particular, the ‘register now’ button that needs to stand out amongst the crowd of other text and images.

Why the ‘register now’ button? Although there are plenty of marketing and promotional materials that are important in helping your event succeed, the call-to-action is one of the most important. On many occasions I have found myself wondering how to complete an action I set out to accomplish, simply due to the fact it was buried deep in website navigation or had simply been linked out in a text paragraph that was hard to see.

When creating your button, here are a few items you may want to include:

  • An eye-catching base colour that will immediately catch someone’s attention
  • Make your image look like a button
  • Simple and effective action words like ‘Register Now!’, or ‘Sign-up Here!’
  • An icon that supports the action, perhaps an arrow or a target
  • A mouseover effect that changes the text or colour of the button when hovered over

Here are some examples to help you get started (feel free to use them):

Once the button is complete, ensure you add it to your website and email campaign in a noticeable place.  Don’t forget to link it to your registration form, and watch the registrations start rolling in!

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Happy New Year!

To start off 2010 off we’d like to talk about the value of a simple promotional idea, that when formulated correctly, can have a huge impact on the number of registrations you receive for your event.

Making a top ten list of reasons to attend your event is a great way to point out all the smaller details that you may not have included in other promotional materials. To start your list, grab a piece of paper and start writing down all of the things you feel are attractive about your event, for example:

  1. Free speaker sessions
  2. X number of meals
  3. Free networking events
  4. An excuse to come to (insert name of great city)
  5. Meet current clients
  6. Mention CE credits
  7. An opportunity to be the first to see…
  8. Free parking
  9. Discount on hotel rooms
  10. Mention entertainment
  11. Opportunity to visit local attractions
  12. Find new suppliers
  13. Learn new industry trends
  14. Door prizes
  15. Mention keynote speakers
  16. Closing party!

Try recording at least 20 points. If you’re stuck, maybe do a quick web search and see what other events are offering. Do you remember prepping to attend a conference or event and thinking “I wonder if the facility has free Wi-Fi”. Brainstorming from a delegate’s point of view may make your list easier to compose. When complete, go back to the top of the list and rank them from 1-20. The last 10 won’t make the cut and now you have the list you can use to promote your event.

If possible keep the list items short in description. This way it can be added to virtually any medium, like a box on your event website or printed material. Or maybe a banner ad on a website or support material for your event newsletter.

A simple list can go a long way in sparking interest from potential attendees.

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At ePly, we want to help you sell more registrations and fill your event. With that in mind, we’re now starting a series of tips to help ensure your events’ success.

Tip 1 – Make friendly cancellation polices that encourage people to register early, that don’t scare people away and still protect the interests of the event planner.

Here are a few points to consider when formulating your cancellation policy:

Clearly state important dates

Ensure dates for full refunds, partial refunds, changes, etc. are clearly stated. This will help to reduce disputes and give you something to refer to if an issue does arise.

Clearly state refund or change fees

You may not want to charge a fee in the name of good customer service, but remember that if the transaction was on a credit card, the credit card processing fees on the initial transaction cannot be recouped, so you must be prepared to absorb this amount.

Keep it simple and professional

Try to provide a brief explanation as to why you have selected certain dates and policies. A statement like “Any change requests must be made before November 24th as we need to confirm meals and seating with the venue” may get a better reaction than “No changes after November 24th”.

Provide change request instructions

Be sure to state that cancellation or change requests be made in writing. At a minimum, provide the name, phone number and email address of the person to contact.

Give alternatives

  • Allow event participants to send an alternate person to the event
  • Provide a credit towards another event if applicable
  • If working with a charity, reiterate that in the policy, so registrants know the reason you may not be providing a refund is due to the funds going to the particular cause

Remember, in most cases the main goal is to get people to register for your event. By adding some flexibility to your refund and cancellation policies and giving some alternatives, you are likely to attract more registrations.

Here are three sample cancellation policies.

  1. The registration deadline is March 23, 2010. Full refunds are available prior to January 31, 2010. After this date you may send an alternate to the event without additional charge. To request a cancellation or to make a change please send an email to the Event Planner at [email protected].
  2. Refunds less a $25.00 cancellation fee will be provided for cancellations received in writing to [email protected] prior to January 31, 2010. Following this date, no refunds will be given, but a credit will be issued to use towards another event within one year.
  3. Sorry, tickets are non refundable as all proceeds go to charity, so please consider your purchase as a donation.

We have plenty of tips of our own, but if there is one in particular you feel the world needs to know, send it over, or contact us.

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Vancouver, BC – November 23, 2009 – ePly Services Inc. (@ePly), an online event registration software company based in North Vancouver, B.C. is excited to announce they have launched a new holiday season campaign designed to assist the United Way in generating much needed donations.

This unique campaign, a first in the event registration industry, has captured the attention of many event planners, and allows current and new clients to decide on the price they want to pay, per registrant, to use ePly registration software. In addition, 10% of the proceeds will go to the United Way chapter of their choice.

“We wanted to come up with a fun way of generating funds for the United Way, so we decided to allow our clients to pick the price they want to pay as their per registrant fee.” Explains Jim Romanik, President at ePly Services Inc. “This past year has been difficult for many event planners and charities; by allowing our clients to pick their price with a portion going to the United Way they can feel good knowing they will be supporting their local community.”

“The United Way has many chapters across the U.S. and Canada. This makes the impact of our client’s generosity that much greater as they can contribute to their local chapter.” adds Jim. To learn more about how you can help your local United Way through this promotion visit www.eply.com/pick-your-price.

About ePly: ePly has been providing online event registration software to their clients since 2001. ePly’s registration software was developed to assist event planners in their registration process for events, conferences, meetings, tradeshows etc. For more information on ePly’s online registration software, visit www.eply.com.

About the United Way: United Way supports vulnerable people and works to prevent social problems. It’s priority for United Way to provide hope and opportunity for children and seniors. United Way leads change in the Lower Mainland region by understanding social issues through research and dialogue; bringing together partners and coordinating action; influencing public attitudes, systems and policy; measuring community change and evaluating investments.

Media contact:
Rob Smith
Marketing Manager – ePly Services Inc.
P: 604-484-0585 ext 904
E: [email protected]

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Vancouver, BC – November 12, 2009 – ePly Services Inc. (@ePly), an online event registration software company based in North Vancouver, B.C. is excited to announce that they have begun allowing clients to set up their own registration forms using their new self-serve software.

Since the company started in 2001, ePly has always built registration forms for their clients based on the requirements that have been set out. The system that ePly used to build these forms was created in-house, and has evolved as client requirements and registration forms became more and more complex. The self-serve software is another evolution of this system that was developed solely with the client user in mind. Now the software allows users to set-up and maintain their own registration forms via a simple to use interface.

“As clients can now build and maintain their own registration forms, this effectively eliminates their set-up cost with ePly.” says Jim Romanik, President of ePly Services Inc. “Of course, should clients want us to build their forms for them we are happy to provide a quote.”

With this new update ePly has simplified their pricing; all of the details can be viewed on their website at https://www.eply.com/event_registration/pricing.html.

With the launch of the self serve system ePly has also added three free bonuses for each registration form; the ability to create a save-the-date form and follow up survey, and a review of your form by an ePly expert. Support will remain free of charge as it always has.

“Over the next few months we will roll out several new features that will automatically be available to our clients. These include a registration button generator to help promote your form, updates to the reporting features to give you the timely information you need, and an automated form validator to help ensure your registration forms have no mistakes before going live.” explains Jim.

ePly has been in business since 2001 providing online registration solutions to their clients. For more information on ePly’s software and new self-serve release, visit www.eply.com.

Media contact:
Rob Smith
Marketing Manager – ePly Services Inc.
P: 604-484-0585 ext 904
E: [email protected]

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The snow is beginning to fall, spruce trees are being transformed into Christmas trees, and invitations are being sent – the holiday season will soon be upon us.

  • ELECTRONIC INVITE – A formal and sleek style of invitation that will suit any event, an electronic invite is an eco-friendly option that meets all the requirements of a printed invitation, and even exceed it! It can reflect any theme, provide vast information, act as a database, provide a convenient RSVP process, and is cost effective, especially with large Christmas parties.
  • SERVICE WARE – For decades, plastic has been a versatile and durable product in making service ware, but the environmental impact is severe. New products made from corn syrup and bamboo are becoming available that have the same quality of plastic, but also have the capability to cut waste significantly. Check out Earth Distributors, a great place to find earth friendly service ware.
  • SUSTAINABLE DECOR – The idea of reusing and re-purposing elements of an event is an easy and eco-friendly approach. A centerpiece is an excellent example of sustainable decor. Creating centerpieces that use re-purposed household items or vintage pieces are unique and can always be donated.
  • GIFT WRAP – Gifts are a fun and memorable part of a family holiday event, especially for children. Unfortunately, gift-wrap is a major contributor to event waste, so this season try to rethink wrapping! It could be as simple as using newspaper, or even putting gifts in reusable bags. There are so many ways to re-purpose items or create gift-wrap that can be branded and reused.

For more green holiday ideas contact Jocelyn Flanagan at 403.770.1383 or [email protected].

Last month we brought you tips on how to ensure your holiday party is a success, this month we continue with tips on greening up your holiday event from the experts at e=mc2 event management inc.

As event specialists we must consider every aspect of a holiday party, especially as green and eco-friendly practices become an industry standard. The season is a great opportunity to highlight eco-friendly event ideas and focus on making 2009, a green Christmas.

e=mc2 event management inc. is committed to the cycle of life, in products, in events, and in services. In our dedication to eco-friendly practices we have created our e-green team. Our unique team of experts focuses on facilitating, educating and supporting all events and meetings with green initiatives.

Our e-green team has put together some unique and practical green ideas that will ensure a green Christmas:

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The leaves are turning, pumpkin flavoured hot drinks have shown up, and children are looking more bundled up than they did two weeks ago. These signs all point to the terrifying realization that summer has officially come to an end. Don’t fret, it’s almost Christmas! What!? Ok, so it may be a little early to start talking Christmas, but it is the perfect time to start formulating ideas for your holiday parties.

To ensure your holiday party success, we’ve invited Sharon Bonner, President of Bright Ideas Event Coordinators Ltd. to share her 10 tips for a successful holiday party.

  1. Venue – Choose a venue location that will work well for your group. Keep in mind where the guests live and find a central location if possible.
  2. Timing – Keep the timing conducive with the group dynamics. For example, be sensitive to the average age of your group, shift workers or staff with young families, and plan accordingly.
  3. Theme / Décor – Pick a theme and carry it throughout the entire party planning from invitation to theme décor at the event. Choose from many unique Holiday themes and don’t be afraid to try something new. Consider an “Around the World Holiday Sampler” highlighting Christmas celebrations in many cultures. Or how about a Caribbean Christmas Celebration complete with Palm Trees and real sand?
  4. Entertainment – Match the entertainment to your group. If your group enjoys passive entertainment, then a comedian or ventriloquist is perfect. However, if your group is interactive try choosing Theatre Sports or a Game Show to keep them engaged.
  5. Activities – Activities are by far the most important component of your event, next to the quality of the food. Once the formalities of the evening are complete, make sure you schedule an action packed agenda for the remainder of the evening. So many companies forget this, and merely hire a DJ for the portion of the evening after the dinner, and this is a big mistake.
  6. Menu – Think about your group and choose the type of menu that will work best for the evening agenda, budget and type of guests. A formal high end event will most likely be best suited to a plated dinner, whereas other events do best with a buffet. If budget is a concern, offer hearty appetizers and plan a stand up cocktail reception.
  7. Seating – Mix up departments with reserved seating so that guests meet new people. Make sure to plan for single guests and schedule so that they are seated with other single guests.
  8. Master of Ceremonies – This is a critical component of the evening and should be a professional actor or entertainer, as there is rarely someone in house that is comfortable addressing the group for several hours.
  9. Taxis / Buses – Be proactive and offer taxi vouchers or bus service, especially when offering a host bar.
  10. Guest Gifts – Take home items don’t have to be expensive to be memorable. Get creative and offer a parting theme gift as guests leave the event. It means a lot to your guests as they leave with a thank you gift. Hint: Chocolate items are ALWAYS a big hit!!!

For more Bright Ideas contact Sharon Bonner @ 604-303-7707 or [email protected]

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Building your own online event registration system sounds like a great investment, but programming and maintaining your own system can be much more expensive and time consuming than you might expect.

As an online registration company, it would appear biased for us to recommend not building your own online registration system. That aside, we truly believe that you’ll be much further ahead if you use a professional registration system (even if it’s not ours) than building your own.

For us, we would rather lose business to a quality competitor than hear we lost business due to someone planning on building their own registration system. Although well intentioned there are some very important business requirements to consider.

1. A basic online event registration system can take months to build. Every possible situation must be considered, designed, built, tested and documented.

2. There are many potential and actual costs involved with building your own online event registration system:

  1. Quality programmers will start at $75,000/year
  2. Management time to administer programmers, designers etc. $60,000+/year
  3. Testing and “bug fixing”
  4. Server hosting – $1000+/month ($9.99/month shared hosting doesn’t deliver professional results)
  5. Software licensing for server operating systems and database software, $4000. Additionally, the software will need to be updated as your business requirements and technologies change
  6. Server and system maintenance – 20+ hours a month
  7. System support (tech support and troubleshooting for clients and their customers)
  8. System updates/adding features
  9. PCI certificate and audit each year – $3000+
  10. System backups
  11. Lost business/additional staff costs (for manual or assisted event registration) if the system is down
When you consider all of the time, work and cost involved with programming and maintaining your own event registration system, it makes sense to have an experienced company do it for you.

High-quality, efficient online event registrations systems, such as ePly’s, are guaranteed to work right from the start—and at a fraction of the time and cost for you to build your own.

Save time and money, and get it done right.

Questions?

We are always happy to offer some free advice and give you some ideas 1-800-507-3759.

If you have comments about this article, please contact us.

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Have you ever gone to a website and had a difficult time finding what you’re looking for, so you end up leaving? The same thing can happen with your registration form. The first thing people see when they land on your registration form is the top of the page. So you’ll want to make a great first impression and provide all necessary information for them to complete their registration.

So, what makes a good header? There are many things you can include in your header to make it more informative and appealing. Over the years we have seen a lot of headers, so we know what works, and have compiled some suggestions on things to be aware of when creating your registration form headers.

  1. Attention grabbing – Try to incorporate your logo and any graphical elements that keep in line with your website, or conference branding. Your registrants will recognize your brand and be more inclined to complete registration.
  2. Opportunity to sell your event – Point out some highlights of your event. Perhaps a well-known speaker is coming, or you’re offering a free off-site event. These are all things that entice your registrants and should be clearly outlined so they don’t miss out.
  3. Include basic details – Make sure the header answers the 5 W’s – who, what, when, where & why.
  4. Avoid excessive details – Too much information can scare people away, remember, your goal is to have the user register. Try to hit a balance between informative and quick to read. You’ll also want to avoid including so much information that your registration form is pushed below the fold (the part of any web page that is shown in your browser before you need to scroll).
  5. Avoid linking away from the form – If you need to include links to outside materials, try to set the link up to ‘open in a new window’. This way, the registrant does not navigate 100% away from your page, but can view any supporting material in new tabs or windows, and is able to switch back to the form when needed.
  6. Include a privacy policy – This is very important in the online world as you want to ensure your registrants feel secure when entering their data. If anyone has questions as to the security of their information ensure that is included in the privacy policy.
Questions?

We are always happy to offer some free advice and give you some ideas 1-800-507-3759.

If you have comments about this article, please contact us.

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Last month we provided you with five easy steps to help increase your event registrations with email invites that work. This month we will cover part 2 of that post, with five more tips that will help you to create successful email campaigns for your next event.

  1. Test – If you have a large email list (rather subjective I know…typically I consider large to be 500+), try taking 10% of that list and sending one version of your email to one half, and another version to the other half. Whichever receives the highest response rate will be the version you send to the other 90%.
  2. Sending – if you can avoid sending bulk email from your personal email application, then do. This can be a red flag and could result in your email being blacklisted by the recipients’ firewall, or worse, the recipients Internet Service Provider (ISP). If you work from a home office and rely heavily on your email, the last thing you want is your email being lost in cyberspace.
  3. Unsubscribe – It is extremely important to respect your email list by providing the option to unsubscribe. It is also required under CAN-SPAM compliance.
  4. Forward to a Friend – Suggest a forward to a friend option to help increase your distribution and ultimately your registrations!
  5. When to Send – There is always some debate on when the best time to send your email is. Do I send it at PST or EST? Do I try to get the recipient after their first coffee of the day, or will they be too wired to pay attention?!? Don’t fret, there is endless data on this, and what I have taken from it is that Tuesdays to Thursdays between 8:00am and 11:00am is the best time to send. Of course, this is ultimately up to you and who your target recipients are, but using the above as a guideline is a great place to start.

Lastly, include the name and phone number of a real person to call if questions come up about the event and the registration process.

There are many factors that make up a successful email campaign. Follow some of the tips from this month, and last, and you’ll be well on your way to creating one of those successful campaigns.

Questions?

We are always happy to offer some free advice and give you some ideas 1-800-507-3759.

If you have comments about this article, please contact us.

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Email is a great tool and arguably one of the biggest leaps forward for business in the last 20 years. As we become more and more attached to this form of communication we must also become more aware of the pitfalls that go along with it. This month we’re going to cover some important things to consider when sending out an email invite for your next event.

If you typically send your event invitations through the mail you may be used to the traditional process of proofing copy, images etc. before the final version is printed and sent. With email invites the process is similar. However, it is important to remember that unlike paper invitations your email has many hurdles to overcome, such as spam filters, grabbing the attention of the user before it’s quickly deleted and whether or not the email recipients software downloads it as it was meant to be seen…to name a few.

Before you send your next email campaign, use this checklist to make sure you have some of the basics covered :

  1. Subject Line – this will make or break your campaign. You have two important tasks here. One, get through the spam filter, and two, catch the readers attention…quickly. Descriptive subject lines are great for both of these goals. Which of these subject lines would prompt you to continue reading “2009 Computer Conference” or “Registration for the 2009 Computer Conference is Now Open”?

    Spam filters keep an eye out for certain words. So when creating your subject line and copy (#3) try to avoid words like ‘Free’, ‘$$$’, ‘Save’, ‘Discount’, etc. And yes, I do realize the irony in that sentence.

  2. Images – Although the designer in all of us would love to have an image rich email it can be a red flag for Spam filters, and not all users have ‘allow images’ turned on. Get your message out with text and support it with images (not the other way around). If you create a good balance between these elements more potential registrants will receive your message.
  3. Well Written Copy – This seems basic, but I regularly receive emails that don’t seem to be written for a human being. If you were to send your email to anyone, right now, would they know what it’s about? If you do not have a good in-house copywriter that’s okay, contract it out with all that money you saved ditching the paper invitation campaign!
  4. Call to Action – Now that the email has reached the recipient and they are engaged, what do they do? Ask yourself, “Why am I sending this email?” If that’s not clear in the body then your call to action is not clear and concise.

    Make sure the reader is doing exactly what you want them to do. This is where an image is great! Have your designer create something eye catching (Note to designers: This is my version of an apology for #2), or, feel free to use this button in your next campaign (right click then ‘save as’).

  5. Links – Although the above button is eye catching and it’s no mystery what action to take, it is always good practice to include a text link to your registration form just in case your recipient’s inbox does not download images.

Next Post : Part 2 of Increase Your Event Registrations with Email Invites That Work – five more items to check…

Questions? We are always happy to offer some free advice and give you some ideas – 1-800-507-3759.

If you have comments about this article, please contact us.

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The answer to the question “What should a registration form do?” might seem obvious, but if you respond with “Collect registration data”, there is a good chance that you can improve your registration forms to increase registration count and put on memorable events.
From our experience, here are eight things your registration forms should be doing in addition to collecting data:

1. Make you look good – Your registration form should reflect your professional image by having consistent branding, flawless formatting, well positioned text and of course, look the same in all browsers.

2. Convert the people who arrive at the form into paying customers – Getting people to your form is only the first step. Usability headaches such as too many required fields, confusing registration options, incorrect pricing or dates all contribute to people abandoning the registration form.

3. Give people a second taste of your event – The first taste comes from your marketing materials, so now you need to reinforce it. Your form should have a similar look and feel to your marketing material and be well organized, error free and work as intended, just like the event will be.

4. Make people feel safe and secure – Having a professional looking form is a great help, but you also need to ensure you have a clearly displayed privacy policy and that your form is hosted on a secure server.

5. Prevent mistakes – Let’s face it, people don’t read instructions, so even if you add text to your form explaining what to do and what not to do, it likely won’t be read. Your form needs to be set up in a way that mistakes cannot happen in the first place.

6. Reduce calls to the event planners – Event Planners are busy people, they don’t need more calls about registration form issues. Always have a contact phone number on your form in case people do need to call, but try to anticipate common questions that might come up and make sure they are answered on the form. Also, test, test and test your form. Many calls are a result of a problem encountered on the form,o make sure yours is perfect before going live.

7. Make people say, “Wow! That was easy!” – Even registration forms with lots of options, categories and workshops can be made to seem simple with the right planning and layout. Invest the time, before you start, to eliminate frustrations and problems later on.

8. Collect data the right way for meaningful reporting – There is more than one way to set up a question for many of the fields you find on typical registration forms. All of the question types may get the data into your database, but you need to consider whether the format of that data will provide you meaningful, consistent and reliable reporting for your requirements.

Questions? Call One Of Our Solutions Experts – We are always happy to offer some free advice and give you some ideas – 1-800-507-3759.

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  1. Reinforce the benefits of attending your event. Highlight different benefits when you send out registration reminders. Be sure to write these benefits in a way that will appeal to the demographic you are marketing to. For example, promoting that the conference is next to a world class golf course won’t be a benefit unless most of your group are avid golfers.
  2. Pick up the phone and make a sales call. It can be time consuming, but the payoff can be big. Start by calling the people who registered for your last event, but haven’t registered for the current one. They probably have it on their to-do list, but remind them why they should register today. Maybe you can even enter their details into the online form while you have them on the phone to secure the registration right away.
  3. Reveal new details about the event in each registration reminder. Rather than repeating the same information in your reminders to register, let people in on some of the new details such as surprise guests, newly added workshops, or door prize announcements.
  4. Use testimonials from previous events. Make sure people know how great the last event was so they attend this year.
  5. Find discounted deals for your participants. Rather than discounting your price, find deals on attractions, restaurants, accommodation, etc. that your participants can take advantage of if they attend your event. Some of these deals may already be offered and you just need to find them, or you may need to call businesses in your area to see what they are willing to offer.
  6. Add a second tier price break. If you really feel that extending a price break is needed, then consider making it in between the early and regular rate. For example, if the Early Bird deadline is Dec 15th for $100, then go up to $125 before reaching the final price of $150 rather than extending the original early bird price. This ensures that people who registered early still get the greatest benefit.
  7. Be honest about your situation and address concerns that people may have. It’s usually better to address the concerns that people may have than to let imaginations runs wild and allow rumours to start. For example, if you think people are not registering because they are unsure if the event will happen, let them know that registration is down due to the economy, but that you aren’t cutting any programs. Fill them in on what you are doing to ensure the event happens. Always remember to highlight the positives without making it look like you are being unrealistic.
  8. Offer an incentive to registering early besides saving money. Items such as an entry into a draw, a free white paper or a book related to the event could be just enough to get people registering. Make sure that the real early birds get the same benefits too!

Last month’s article called “5 Reasons Not To Extend Your Early Bird Pricing Period” advised against extending early bird deadlines to encourage people to register for your events and promised to come up with a list of alternatives.

We have put together our list of ideas and also invite you to send us some of your own ideas. Anyone who sends us an idea will be entered into a draw for a coffee card and with your permission we will publish any unique ideas along with your name in our next newsletter. See below for the details.

8 Alternatives To Extending Early Bird Deadlines When You Need More Registrations

Remember, it doesn’t take much to convince people who are sitting on the fence to take action and register. I hope that you will be able to use some of these ideas or that they get you thinking about some other ways to encourage registrations.

ENTER TO WIN!

Send us your ideas, tips and strategies on how get people to register.

If you send us an idea, we will enter you into a draw for a $20 coffee card and with your permission, we will publish your unique idea, name and company in our next newsletter. Please send you ideas to [email protected].

Please feel free to contact us if you have any questions or comments about this article.

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  1. A first draft of your registration form within two business days after we receive your signed contract and all of your event details, unless we provide a specific date.
  2. Once you review the first draft of your form and send us the changes, we will have the form updated within one business day unless we provide a specific date.
  3. Your form will be ready to go live within two business days after you give your final approval on the layout and content. This gives us time to go through our 150 point checklist to ensure everything is perfect. If your form requires custom JavaScript programming (we will tell you if it does), up to three additional business days may be required to complete the programming and testing.
  4. We will respond to all voicemail and email within two business hours. If the person you are contacting is out of the office we will provide you with an alternate contact in case you need an immediate response.

Not knowing when to expect to hear from a supplier can be very frustrating. Did they get my email with my requests? Are they giving me the priority I need? Do they know I’m under a deadline? What should I tell my client or boss who is asking, “When the form will be live?”

At ePly, we understand that receiving updates and meeting deadlines is imperative to maintaining a great reputation with your client or boss. And, because we create hundreds of registration forms a year, we know approximately how long each step of the process takes.

If you have comments about this article, please contact us.

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Increase your registrations with an eye catching ‘register now’ button

Make a top ten list of reasons to attend your event

Sell More Registrations With a Good Cancellation Policy

ePly Online Event Registration Launches a Pick Your Own Price Campaign to Benefit the United Way

ePly Online Event Registration Software Launches New Self-Serve Version of their Software

I’m dreaming of a GREEN Christmas…event!

10 Tips for a Successful Holiday Party

What About Building My Own Online Event Registration System?

How Effective Form Headers Increase Registration Count

Increase Your Event Registrations With Email Invites That Work – Part 2

Increase Your Event Registrations With Email Invites That Work – Part 1

Does Your Registration Form Do These Eight Things?

8 Alternatives To Extending Early Bird Deadlines When You Need More Registrations

What to Expect When Working With ePly!

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